Currently enrolled in a Master Degree program (Business School, Specialised Master)
You have a successful first international experience
Detail-oriented with excellent organizational abilities
Willing to work on the setup of new projects and ways of collaborating
At ease with numbers, willing to work on experiences and communication reporting (quantitative and qualitative)
Strong communication and interpersonal skills are required
Appreciation for working in a multicultural team
Interest in the world of Fashion and Luxury
Proficiency in Microsoft Office Suite is required
Openness to learning new tools is a plus
Fluency in French and English is mandatory
Spanish or Portuguese is a plus
Deine Aufgaben
Client Communication: Coordinate 1-to-many communication and liaise between the global team and regional digital team
Share digital communication tools with markets within the region (1-to-1 communication)
Coordinate and follow up on orders of printed communication tools and client gifts
Collect market feedback and share it with regional and global teams
Update and nurture the monthly marketing newsletter for the region
Analyse client communication campaign results
Client Services: Ensure global service guidelines are shared within the region
Coordinate mystery shopping waves and their results with an external agency and local teams
Collaborate with the European team in coordinating Chanel Customer Service
Ensure regional boutique page information is updated
Top Clients Engagement & Experiences: Support the Top Clients Junior Manager in planning and rolling out top client experiences, such as fashion shows and other global experiences, by coordinating with global teams and agencies
Support the maintenance and update of analytical tools like the Top Clients Tracker
Participate in developing internal tools (videos, trainings) to educate markets on various topics (hospitality best practices, yearly reviews, etc.)
Support the logistics of top client experiences, including invitation management, gifting, bookings, and coordination with local markets
Ensure smooth communication with stakeholders to deliver seamless experiences
Help collect and analyse qualitative feedback and ROI data to improve future experiences
Das wird geboten
Full-time internship (100%) and in-person
Contract requires an internship agreement meeting the following conditions: The internship must be part of your study program, required for degree completion, and validated by academic credits
Start date: January 4, 2027
Duration: 6 months
Working days: 5 days a week, Monday to Friday
Location: Geneva
Fluency in French and English is mandatory; Spanish or Portuguese is a plus
Über die Stelle
As part of the Fashion Regional Marketing team, you will report to the Client Engagement manager and focus on client communication coordination, clienteling, and client services, with a specific focus on top client engagement. You will work with markets in Switzerland, Latin America, and India on multiple topics, gaining experience in project coordination and contributing to the success of the regional organization.