Clienteling Product Management Intern

Key facts

What you bring

• Bachelor student or recent graduate in Business Administration, Communications, Psychology, or a related field
• Initial experience in CRM, clienteling, client activation, retail, or product management is a plus
• Agile, organized, and collaborative with strong project coordination skills
• Fluent in English and French
• Comfortable with Microsoft 365, Salesforce, and JIRA/Confluence-type tools
• School/university internship agreement required

Your tasks

• Consolidate and analyze Maison requests for clienteling product evolutions
• Support prioritization ceremonies and roadmap preparation with business and technical teams
• Coordinate feature design, development monitoring, delivery checks, and bug resolution
• Maintain clear end-user documentation
• Support adoption with the Change & Adoption team
• Promote consistent user journeys, naming, translations, and best practices

What they offer

• 6-month internship starting January 2027
• Opportunity to gain experience in product management within a leading luxury group
• Working with global teams and cutting-edge tools

About the role

Richemont, a world leader in the luxury sector with Houses specializing in jewelry, watches, and high-end accessories, is committed to preserving heritage while innovating and designing new products aligned with its values. The Clienteling Product Management Intern will support the Senior Product Owner in collecting Maison requirements, shaping the product roadmap, and driving continuous product enhancements and innovation.

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