Internship: Business Analyst

Key facts

What you bring

• You are currently enrolled in a university program or equivalent and have an interest in analysis, optimization, and process transformation through digital technologies, engineering, management, or information systems.
• Strong analytical and synthesis skills; excellent active listening and relationship-building abilities; a keen interest in technical evolution and research; strong interpersonal skills and the ability to work both independently and as part of a team; a proactive mindset; curiosity about new technologies, artificial intelligence, and process improvement.
• Proficiency with Microsoft Office suite tools (Word, PowerPoint, Excel); familiarity with the following tools and languages: process modeling (e.g., BPMN), experience with LLM agents.

Your tasks

• Understand a need, formalize it, and then implement it in a prototype (POC).
• Conduct a study on existing practices and tools to assess maturity levels and propose methods to reach the next level.
• Identify improvement opportunities for contract monitoring and partnership quality indicators.
• Design and implement solutions to enhance procurement and supplier governance processes.
• Deliver a functional prototype to define the recommended engagement and monitoring approach with a supplier based on context.

What they offer

• Internship from February 2027 to July 2027 within the Digital Factory unit at SIG, in the business analyst and project manager team.
• Opportunity to complete the internship as a company-based master's thesis with a scientific approach.
• Participation in concrete projects involving generative AI technologies (LLM, agents, RAG, document automation).

About the role

The IT department of Services Industriels de Genève (SIG) supports a wide range of core business functions and cross-functional roles. We continuously renew our service offerings for our business lines, with over 350 business applications today, a cutting-edge hybrid Cloud infrastructure, and a wide array of technologies in use. Two internship topics are proposed: 1) Optimize the drafting and evaluation of IT tenders by studying existing practices and tools, including those in the Romandy market, and propose methods to enhance the maturity of IT procurement processes (tools, document templates, methodologies, AI assistants). 2) Improve the monitoring of partnerships with IT suppliers (Supplier 360°) by analyzing existing indicators and designing solutions to transition toward an enhanced operational model.

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