Client Success Internship
About
Swibeco AG is Switzerland's leading platform for employee benefits and tax-free perks, headquartered in Zürich. The company helps businesses of all sizes boost their employees' purchasing power through flexible, digital, and fiscally optimised solutions covering lunch, leisure, wellbeing, mobility, gifts, rewards, and exclusive discounts — all managed from a single central platform. Swibeco serves HR teams by simplifying benefits administration while improving employee satisfaction and engagement. The company prides itself on a strong understanding of local Swiss issues, a human approach, and purpose-built technology. As a Client Success Intern reporting directly to the Head of Client Success, you will: support new client onboarding by initiating contact and ensuring a smooth transition in collaboration with the Business Development team; help clients understand and fully utilise Swibeco's product offering through guidance, training, and ongoing support; foster and manage relationships with HR Managers and Directors at leading Swiss companies, selling and implementing employee benefits solutions; collaborate cross-functionally to translate client needs into innovative solutions that drive client satisfaction and retention; collect and act on client feedback to continuously improve services and maintain a loyal, engaged client base. You are currently pursuing or have completed a Bachelor's or Master's degree in Business, Economics, Hospitality, or a related field. You have prior internship experience in a fast-paced environment, preferably a startup. You are fluent in both English and German (Swiss German is a plus); French and/or Italian are additional assets. You have strong business acumen and are comfortable interacting with clients. You possess excellent relationship-building skills and a keen understanding of client needs. You are dynamic, proactive, well-organised, and able to work autonomously while contributing to team success. You have a can-do attitude, are a quick learner, and have an entrepreneurial mindset. You are available to start immediately. A six-month internship with the possibility of transitioning into a permanent role in the Client Success team. CHF 4,440 per year in Meal, Mobility and Leisure allowance via a Swibeco Card. CHF 600 per year in gifts for birthdays, work anniversaries, and Christmas. Permanent discounts on over 400 leading brands. A dynamic, growing company where you can make a real impact. Hands-on professional experience in a stimulating environment. A flexible work culture where results matter more than hours. Strong team spirit and a collaborative culture. Company bonus plan and attractive pension fund contributions. A great working environment in Zürich, steps from the lake and public transport.