Client Advisor (Internship Agreement needed) - 6 months

Key facts

What you bring

• First experience in luxury retail
• Knowledge or passion for watches, lifestyle trends, new technologies, and sports
• Fluent in English and German; a third language is a plus
• Strong curiosity and eagerness to learn selling skills, sales KPIs, clienteling KPIs, brand DNA, history and collections, front and back office tools, and retail procedures
• Client-centric mindset
• Open-minded with excellent interpersonal and communication skills

Your tasks

• Contribute to boutique sales and achieving objectives by meeting personal KPIs and delivering memorable in-store experiences
• Support colleagues and team members
• Maintain omnichannel sales focus to ensure optimal client experience across all touchpoints
• Act as a Brand Ambassador, embodying TAG Heuer’s DNA in and outside the boutique
• Contribute to clienteling objectives (new client recruitment, repeater rate, VIC share, net promoter score) using provided tools
• Ensure qualitative client data collection and leverage it for personalized client engagement

What they offer

• TAG Heuer offers tailored learning opportunities, a stimulating and inclusive culture, and resources to support ambition and daily performance
• The role includes access to employee testimonials, internal programs, and initiatives via the company’s LinkedIn Retail Life page
• As an EDGE Certified organization, TAG Heuer is committed to creating a fair, equitable, and inclusive environment where every voice is heard and valued

About the role

TAG Heuer is a Swiss luxury watchmaker blending heritage watchmaking with innovation in sport and design since 1860. The Zurich boutique seeks a Junior Client Advisor for a 6-month internship to deliver memorable client experiences, build long-term relationships, and contribute to operational excellence while embodying the brand's DNA. The role is based in the Zurich boutique and reports to the Boutique Manager.

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