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Business & Management

Intern (m/f/d) Project & Quality Management

Direktion der Justiz und des Innern Kanton Zürich

Machine-translated from German ·

Key facts

LocationZurich, Zurich, Switzerland
StartFeb 2027
Duration52 weeks
Workload100%

What you bring

  • You are nearing the completion of your Master’s degree or have successfully completed your Bachelor’s degree, ideally with a background in psychology and/or sociology.
  • First experience in project or quality management, possibly even in research and work methodology, as well as in digitalization topics, is desirable.
  • Prior work experience is a plus.
  • IT affinity and confident use of standard MS Office programs are required; knowledge of data analysis and QM software (e.g., Visio) is an advantage.
  • Analytical thinking and a structured approach to work are among your strengths.
  • Self-initiative and creative thinking are expected.

Your tasks

  • Participation in day-to-day operations and the conceptual advancement of quality management, including the creation and revision of QM documents and handling digital QM tickets.
  • Support in the development of risk management and its integration into quality management.
  • Assistance in the planning, implementation, and documentation of workshops.
  • Initiation, implementation, and documentation of internal and external development projects.
  • Independent execution of smaller workshops or support of working groups on process topics as well as safety-relevant and enforcement-related issues.
  • Support in reporting to departments, specialist areas, and authorities, as well as in digitalization initiatives.

What they offer

  • Internship in the field of Project and Quality Management with a duration of 12 months.
  • Opportunity to work in a varied and responsible environment focusing on quality management, risk management, and digitalization.
  • Support in the further development of daily operational processes in enforcement.
  • Independent project work and involvement in shaping workshops.
  • Team-oriented collaboration within an engaged staff.
  • Good German and English language skills are required.

About the role

For the Project and Quality Management team within the VEZ staff, we are looking for a reliable, empathetic, and team-oriented individual willing to contribute creatively to ongoing projects and the further development of daily operational processes in enforcement. The scope of work includes participation in day-to-day operations and the conceptual advancement of quality management, including the creation and revision of QM documents as well as handling digital QM tickets from the facilities. Additionally, involvement in the further development of risk management and its integration into quality management is envisaged, along with support in the planning, implementation, and documentation of workshops. Internal and external development projects in the Directorate and affiliated facilities are to be initiated, implemented, and documented. In consultation with the supervisor, independent execution of smaller workshops or support of working groups on process topics as well as safety-relevant and enforcement-related issues may be possible. Support in reporting to departments, specialist areas, and authorities, as well as in digitalization initiatives, preparation of literature reviews, and short reports, also forms part of the role.

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